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Hours
| Sun | Closed |
|---|---|
| Mon | 10:00 AM - 6:00 PM |
| Tue | 10:00 AM - 6:00 PM |
| Wed | 10:00 AM - 6:00 PM |
| Thu | 10:00 AM - 6:00 PM |
| Fri | 10:00 AM - 6:00 PM |
| Sat | 10:00 AM - 4:00 PM |
| Sun | 6:00 AM - 10:00 PM |
|---|---|
| Mon | 6:00 AM - 10:00 PM |
| Tue | 6:00 AM - 10:00 PM |
| Wed | 6:00 AM - 10:00 PM |
| Thu | 6:00 AM - 10:00 PM |
| Fri | 6:00 AM - 10:00 PM |
| Sat | 6:00 AM - 10:00 PM |
About Prime Storage - Charlotte
At Prime Storage, we know your Life Demands Space - and you can find the space you need at Prime in Charlotte, NC. Our location on Bob Beatty Road features drive-up and climate controlled units to suit nearly any budget or storage need, big or small. We also have several outdoor vehicle storage spaces for cars, RVs, boats, and more. Need boxes for your move - we have that, too. Find all kinds of packing and moving supplies sold on-site at our office. Visit us there, online, or call to start your rental today.
Unit Sizes and Pricing
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Features
- Vehicle requires insurance
- Vehicle requires title
- Handcarts available
- Moving supplies for sale
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Customer Reviews 22
Davon
I choose the right place fast and get the job done
Amber Sims
A lady named Helen took care of my reservation as well as showed me different spaces so that I could know what I was getting. She asked me questions so that she could make an informed decision about what size I would need. She was able to change the size of the storage unit that I had and got me together. This was a great experience altogether!!
celeste jordan
The best person helped me get set up. The rates are the cheapest around. After all that... THE CLEANEST storage place I have ever seen!!!
Thomas George
Customer rep? I spoke to was very professional, knowledgeable and very polite. The interfacility is very clean
Antinette Todd
The manager on duty (I'm terrible remembering names) was polite and upfront about the rules and fees. He answered my questions and made me feel welcomed.
Taiwanna Garrett
Billy was absolutely the best. Thank you so much.
peter
on-line reservation as well as in-person completion process was painless.
Danita Johnson
The storage associate was beyond helpful & resourceful as he took patience in finding the correct size storage space that was right for me & my family! Will definitely use again!
Roy
Store Mgr Al, helped me get signed up quickly, view the storage space, answer questions well and assured me of a hastle free experience. And it was just that!
Michelle Bethea
Needed it for my daughters things it was good clean and cheap
Lamar Wallace
I've been a customer at the facility for several year. I was a customer when it was called Cross Trax Storage. My monthly fee was consistant. with the new ownership my monthly rent has gone from $110 monthly to $ 135. It appears that Prime Storage increases my fee every six months. Not real happy with the multiple fee increase.
Homer Sanford
Have been mostly satisfied, but I don't know the extent of damage from the dust yet.
Darron Cooper
The gate has been broken over two months and they have not repaired it yet. Therefore we are not getting what we are paying for. I personally feel if we are not getting what we are paying for why isn’t the rent being discounted until it is repaired.
Jamie Kennedy
Keri provided wonderful customer service. I am please with the storage space she showed me and chose to rent. Prime is in a good location and close to home.
John wickliffe
This place is really bad my boat was broken into 4 times and they said the cameras was not working then the price jumped 40 dollars and it will continue to rise.
Felix Curtis
Always available with great customer service
philip Zulick
Never an issue with the prior or present owners. Convenient distance from our home.
Terance Bott
Storage is convenient to my residence
Greg Rice
Great folks. Easy and pleasant to work with. Keep the place clean & secure. They helped me move to a climate controlled unit seamlessly and gave me an extra day to move.
Dionna
Awesome staff they were very helpful with my transition move from Florida
Stephen Snipes
I originally went if my unit because it was located indoors AND included the dehumidifier for the space. They really did help keep moisture out the air which is what I needed. When Prime took over they removed them but didn’t adjust the price accordingly. I might as well switch units to save cost.
Joe
Horrible service and experience.My unit was broken into and no one responded to my endless calls. The gates didnt work for weeks, there was no exterminator (all of my belongings had mouse droppings and anything that could be chewed was runed).
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